Get Insights on the VA Claim Process

Understanding VA Claims & Appeals

The VA claims and appeals process can be difficult to understand, especially when a claim is denied, delayed, or rated lower than expected. Each level of the system has its own rules, timelines, and requirements. Understanding where your claim stands is the first step toward building a clearer, stronger path forward.

The VA Claims Process

Most VA disability claims begin at a VA Regional Office (RO). This is where the VA reviews applications, gathers records, schedules Compensation & Pension (C&P) examinations, and issues decisions regarding service connection, disability ratings, and compensation.

1
Medical evidence

Medical records help show the diagnosis, severity, and ongoing impact of a condition.

2
Service treatment records

These records may show when an injury, illness, exposure, or symptoms first appeared during military service.

3
Physician opinions

A strong medical opinion can help connect a current condition to service or explain how a disability has worsened over time.

4
VA examinations

C&P exams help the VA assess symptoms, limitations, and how closely a condition meets the rating criteria.

5
Physician opinions

A strong medical opinion can help connect a current condition to service or explain how a disability has worsened over time.

We Can Help Clarify The Process
Steps To The Claims Process

RO, BVA, & CAVC

Regional Office (RO)

The Regional Office is the starting point for most disability claims and often the first place errors occur.

At this level, the VA may:

While some claims are approved at this stage, many veterans receive denials, underratings, or decisions that fail to fully account for the severity of their condition. In many cases, the issue is not whether the veteran’s condition is real, it is whether the evidence was properly developed and presented.

Board of Veterans’ Appeals (BVA)

If a veteran disagrees with a VA decision, the claim may move to the Board of Veterans’ Appeals. The Board reviews decisions made by Regional Offices and evaluates whether the VA properly applied the law and considered the evidence.

Board appeals often involve:

While some claims are approved at this stage, many veterans receive denials, underratings, or decisions that fail to fully account for the severity of their condition. In many cases, the issue is not whether the veteran’s condition is real, it is whether the evidence was properly developed and presented.

Court of Appeals for Veterans Claims (CAVC)

The Court of Appeals for Veterans Claims is a federal court that reviews decisions issued by the Board of Veterans’ Appeals.

Unlike earlier stages of the process, the Court generally does not consider new evidence. Instead, the Court reviews whether the Board made legal or procedural errors that affected the outcome of the case.

Board appeals often involve:

Appeals before the Court are highly technical and require a detailed understanding of VA law, procedure, and appellate strategy.